"I have participated with many consultants from Schuster, Levin, Manji, Snyder, McKenzie, etc. The interaction with these consultants although adding value to my practice involved considerable cost - both time and money. The information presented did not create lasting changes. The difference with the Mastery course is that the tools are provided to create and support lasting change. The time and money invested is inversely proportional to what is gained from the course - the exact opposite of my previous experiences with dental consultants.

"The Mastery of Practice program provides the foundation for creating, managing and operating a successful dental/healthcare business - versus what we already have - a healthcare practice. The theory is grounded in reality and concrete changes are implemented. The format of the course not only provokes changes, but stimulates and sustains that change. This is the material that was missing from our dental education and should be required in order for every dental student to earn their dental degree. The challenge is that without the experience of running a practice one can not then understand how to run a business."

"I have been working with Marc since 1994 and I truly believe that my partnership would not be in existence if we had not set up the parameters under Marc's guidance. This course has revisited our core values and purpose for practicing together and that has made a big impact on our success." 

"I have worked with numbers of consultants in the past – Quest, Schuster, Levin, and others. I know the value of consulting - of another pair of objective eyes and background of experience designed to provide coaching and education. My goal from the beginning was to develop myself to be able to run a highly successful practice. Some of these engagements demanded travel and the loss of production time and required pay for my staff for travel, food and lodging. I wanted a venue for continuous learning and coaching but without the high travel time and cost expense again. The Mastery of Practice online Program not only fit the bill, it far exceeded my expectations. For those who want to experience highly advanced and powerful practice management consulting, I strongly recommend Dr. Cooper's online Mastery program."

"Practicing in a very competitive community, I’ve come to realize that most practitioners in order to survive in the long-term have very similar clinical skills and personal talents. The mindset of ‘being’ clinically superior is not necessarily the key to success and, in fact, may be a detriment. The key difference in the success of the practice is how you run the business end. MOP is a great refresher course for the established practitioner and essential for the early practitioner."

"Marc Cooper has terrific insight into the breakdowns which commonly occur in practice. He has guided me through the processes to resolve and prevent future problems in managing my practice."

"Marc Cooper has a great insight into what I am trying to do. He has gotten to the core quickly and thus has helped me see the problems and then do the things necessary to correct the problems I have caused."

"After opening a practice from scratch in September 2001, I discovered that I was able to pay the bills with relative ease. What I found was the hard part was the now what do I do. How do I maintain an expanding business? How do I manage an expanding office staff? How do I maintain a relationship with referrals? The MOPO course has not only taught me how to answer these questions, but also enabled me to grow as an owner, manager, and clinician."

What Mastery Clients Appreciate About the Program

"One-on-one coaching calls."

"The content and context of the program."

"Dialogue to expand my thinking."

"The budget documents have been most helpful to me."

"Satisfaction surveys; staff and patient."

"Marc's staff phone calls have been a tremendous help for getting everyone on board."

"The onPARC surveys are well thought out and have helped target areas that needed improvement."

"Review of leadership, management, and ownership has helped my partner and I refocus our purpose and has gotten my partner back in the game again."

"Help solving problems in the practice."

"As a ‘pre tech’ participant of the MOP during the 90s, I appreciate the decreased time out of the office for travel, as well as the decreased expense."

"The online information and conference calls make this course much more time efficient."

"Self assessment."

"Marc’s no-nonsense approach."

"Ease of communication via the Internet."

"Invaluable lessons in communication. The budgeting and spending and profit planning part of the program have been powerful."

"The creation of a common platform from which my associate and I can work toward the creation of a successful partnership."

"The ability to obtain feedback from sources outside of ourselves to see how we are doing/how we are perceived."

"Online performance appraisals."

"Coaching calls with Marc."

"The program has helped me see how I want my future to look."

"I am a better listener and leader."

"I have a better handle on my expenses and budget."

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